TECH NEWS – According to the company, a component was listed at an incorrect price, which is why Corsair canceled all orders placed on January 1.

It appears that the user whose PC order was canceled by Corsair without cause was not an isolated case, as Corsair confirmed that it also canceled DDR5 RAM orders placed on January 1. After news of the cancellations spread (which we also covered), Corsair‘s official Twitter account posted the reason for the cancellations.

Corsair stated that it had to cancel “all” Dominator Titanium 48 GB DDR5 RAM orders placed on January 1 because the product was never in stock. Due to an internal system error, the product was briefly listed at an incorrect price on the website for pre-order. Because the RAM kit was unavailable, Corsair had to cancel all orders. However, the company has reportedly begun refunding orders and offering both a standard coupon and an additional DRAM-related coupon.

NOTICE: DRAM Cancellations – Webstore Pricing Error

On January 1, our webstore mistakenly listed an out-of-stock memory kit – DOMINATOR TITANIUM RGB 48GB (2x24GB) DDR5 6400MT/s CL36 (SKU: CMP48GX5M2B6400C36) at an incorrect price. Due to an internal systems error, the item…

— CORSAIR (@CORSAIR) January 2, 2026

We have been made aware of a customer who placed an order for a VENGEANCE a5100 Gaming PC on our webstore on December 31st. The order was flagged by our fraud detection system and was cancelled as a result.
On January 1st, our Holiday Deals promo pricing ended, and the normal… https://t.co/4zKyCiImn8

— CORSAIR (@CORSAIR) January 3, 2026

Regarding the PC order cancellations, Corsair claims that its fraud detection system flagged the order, prompting its cancellation. On January 1, when the holiday promotion ended, the price returned to normal, meaning the PC is now listed at $4,299 instead of $3,499. The company announced that users can still place orders at the promotional price.

The incident did indeed happen, but without the user’s Reddit post, the reason for the cancellation might never have come to light. This highlights why it is important for users to share their experiences when companies fail to provide clear answers. However, one question remains: while mistakes can happen, couldn’t this have been checked? RAM is extremely expensive — even a couple of kidneys aren’t enough for 128 GB — and this should have been handled more carefully by Corsair.

That would have been the very least the company could have done.

Source: WCCFTech