Randy Pitchford usually reacts hotheadedly to criticism, but this time he simply admitted that there really is a problem.

Randy Pitchford, the head of Gearbox, is known for his passionate social media posts — most recently, he tried to justify the significant performance issues with Borderlands 4. Since then, he has calmed down considerably, though he briefly tried his hand at a technical support role instead of his usual CEO duties — which backfired when he ran into a bug himself.

After completing Borderlands 4, players can access a vendor called Maurice’s Black Market in the postgame. This vending machine is found in a different location each week and sells a variety of legendary items distributed individually to players. However, a recent update caused a bug that prevented players in co-op sessions from interacting with Maurice’s vending machines in their friends’ worlds. It’s disappointing to rush to your own Maurice box only to discover that none of the items are useful, but Pitchford argues that this system allows communities to team up, share their drops, and select a friend from whom they can obtain quality legendary weapons.

Well, shit.

— Randy Pitchford (@DuvalMagic) October 3, 2025

He suggested forming a group that publishes their rolls every week and jumps into each other’s games to get the desired gear. When someone replied that this wasn’t possible, Pitchford responded: “Well, sh*t.” — an angry reaction, but without any further backlash. A day later, after seemingly consulting with Gearbox developers, Pitchford confirmed that this was a known bug and said that a fix had already been implemented, with an update planned within the next two weeks to resolve it.

This concept is interesting because it would push Borderlands 4 further toward a cooperative experience. And indeed, Gearbox’s game is something that’s more enjoyable with a group of friends. The system in question is still not working for now, but at least a patch is on the way…

Source: PCGamer