A firmware, a broken PS4 and Sony asking money for repairs

General news News 03/28/2015

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Sony has some issues with customer service recently. This time, it’s the latest update, the 2.50 firmware that causes troubles for some PS4-owners: after installing the firmware not expecting anything unusual, the console might not be able to be booted at all anymore!

If that happens, Sony should be called – thought by one person, who ended up bricking his PlayStation 4. However, Sony asked for 150 dollars for repairing his console, plus taxes and shipping costs! If there’s something where Sony needs improvement, it is definitely customer service…

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Angyal Anikó

Anikó, our news editor and communication manager, is more interested in the business side of the gaming industry. She worked at banks, and she has a vast knowledge of business life. Still, she likes puzzle and story-oriented games, like Sherlock Holmes: Crimes & Punishments, which is her favourite title. She also played The Sims 3, but after accidentally killing a whole sim family, swore not to play it again. (For our office address, email and phone number check out our IMPRESSUM)