What’s more, we’re seeing reactions from the same group that defended what could be called a bad game (and in this case, initially, rightly so) from Bethesda Game Studios (their previous title)…
It’s been almost three months since Bethesda Game Studios and Todd Howard’s latest game, Starfield, launched on Xbox Series and PC (and will soon receive DLC). Since Microsoft’s strategy these days isn’t limited to the Microsoft Store, the game has also been released on Steam, where it’s customary for players to write reviews of products sold on Gabe Newell’s platform.
On Twitter, @JuiceHead33 pointed out Bethesda’s customer service. Many users have received a response from them on Steam. Critical reviews are still getting answers! For example, in the case of fast travel, the loading screens have been criticized for taking three seconds to load a lot of procedurally generated gameplay data. They feel that this obstacle does not prevent players from getting lost in the world they have created.
Another criticism (the planets are empty) is that they are deliberately designed to be empty, and this should not be considered boring, because when the astronauts went to the moon, there was nothing there, and they were not bored. Exploring Starfield is meant to make players feel small. Exploring and finding worlds can also provide hidden outposts and the necessary resources for those who continue to search.
On the one hand, it does not reflect well on the company to defend the game so vehemently (responding to criticism is not a bad thing, but it can be overkill), and on the other hand, this is the same support team that once asked players banned from Fallout 76 to write an essay on why they should be allowed back into the game. They only stopped doing it then because the press reported on it and they backed off. History is repeating itself this time.