TECH NEWS – Intel is now in the crosshairs, as it is now being reported that the company knew about an oxidation flaw in its 13th generation processors as early as late 2022, which could lead to another class action lawsuit!
We’ve already reported on the flaws affecting Intel’s two latest CPU generations, and it’s not just the microcode that’s the problem, it’s deeper than that. Intel’s community manager revealed in a statement that the company didn’t just discover the oxidation flaw recently, but was aware of it as early as late 2022, which is a bit of a bummer…
“The Via oxidation issue currently being reported in the press is a minor issue that was addressed in early 2023 with manufacturing improvements and screens. The issue was identified in late 2022, and with the manufacturing improvements and additional screens implemented, Intel was able to confirm the complete removal of affected processors in our supply chain by early 2024. However, inventory on the shelves may have lingered into early 2024 as a result. Minor manufacturing issues are an inevitable part of all silicon products. Intel continuously works with customers to troubleshoot and resolve product failure reports and provides public communications on product issues when customer risk exceeds Intel’s quality control thresholds,” Intel’s community manager wrote.
Extended Warranty – Update on 13th/14th Stability Issue
byu/LexHoyos42 inintel
So Intel either neglected the problem that was identified a year and a half ago (!) or the planned fix didn’t work, which is why the processors are still unstable today. Still, Intel is trying to calm the waters with the extra two years of warranty (we’ve written about this before), but what’s certain is that if the company doesn’t act effectively, the Arrow Lake-S processors coming this fall (which will no longer be called iX-15XXX…) won’t sell well because the public will simply go for the AMD Ryzen 9000…
After Abington Cole + Ellery, Kaplan Core, a law firm also known for its class action lawsuits, is also considering taking action against Intel. In their post, Kaplan Gore stated that investigations are already underway. Although Intel has honored the warranty, it is not a solution to the problems with processors used in pre-built computers, and so their warranty scheme is flawed as it can serve many consumers. Intel is also not very willing to do warranty replacements, and sometimes consumers have been without a processor for weeks or months and have not been compensated.
So Intel’s position is very weak…
Source: WCCFTech, WCCFTech, Kaplan Gore
