Microsoft: If You Don’t Like What You Bought…

The Redmond-based company introduced something for Windows 10 and Xbox One.

Microsoft Store finally got an option that has been available on Steam for a while now: self-service refunding is now available on the „greens’” store. It came to life via the Insider dashboard.

To request a self-service refund:

  1. Navigate to account.microsoft.com and sign-in.
  2. From the top menu bar, select Payment & Billing > Order history.
  3. Navigate to a purchased game or app, and select Request a refund.

There are a few limitations, of course:

  • Games and apps are eligible for self-service refunds within 14 days of purchase if you have less than 2 hours of play time across all accounts.
  • DLC, season passes, and add-ons are not eligible for self-service refunds.
  • The game or app must be downloaded and launched before requesting a self-service refund.
  • You must wait for at least one day after the game or app’s release before requesting a self-service refund.
  • Certain Windows 10 apps may not be eligible for self-service refunds.
  • Microsoft reserves the right to block access for users who abuse self-service refunds.

So don’t try to refund everything or the big green brother will notice you…

Spread the love
Avatar photo
Anikó, our news editor and communication manager, is more interested in the business side of the gaming industry. She worked at banks, and she has a vast knowledge of business life. Still, she likes puzzle and story-oriented games, like Sherlock Holmes: Crimes & Punishments, which is her favourite title. She also played The Sims 3, but after accidentally killing a whole sim family, swore not to play it again. (For our office address, email and phone number check out our IMPRESSUM)

No comments

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

theGeek TV