The Redmond-based company introduced something for Windows 10 and Xbox One.
Microsoft Store finally got an option that has been available on Steam for a while now: self-service refunding is now available on the „greens’” store. It came to life via the Insider dashboard.
To request a self-service refund:
- Navigate to account.microsoft.com and sign-in.
- From the top menu bar, select Payment & Billing > Order history.
- Navigate to a purchased game or app, and select Request a refund.
There are a few limitations, of course:
- Games and apps are eligible for self-service refunds within 14 days of purchase if you have less than 2 hours of play time across all accounts.
- DLC, season passes, and add-ons are not eligible for self-service refunds.
- The game or app must be downloaded and launched before requesting a self-service refund.
- You must wait for at least one day after the game or app’s release before requesting a self-service refund.
- Certain Windows 10 apps may not be eligible for self-service refunds.
- Microsoft reserves the right to block access for users who abuse self-service refunds.
So don’t try to refund everything or the big green brother will notice you…