PC players of Star Wars Jedi: Survivor are frustrated that they could not play on Star Wars Day due to an apparent malfunction on EA’s server.
EA server problems are causing frustration among PC players of Star Wars Jedi: Survivor – our review is now available. They were unable to access the single-player game on Star Wars Day. The game has received significant criticism on PC for a poorly optimised experience for the platform. This is not so surprising after Fallen Order. One of our editorial horror stories is that thanks to an EA Play bug, our colleague BadSector hasn’t been able to launch the game for quite some time, either on PC or Steam…
Despite Star Wars Jedi: Survivor being available in several PC stores, all PC versions of the game require players to connect via EA’s PC app, even the Steam version.
EA’s use of online control systems is relatively common in PC games, and they are used for DRM purposes to make the game more difficult for pirates to play. And secondly, to keep PC gamers within each publisher. Star Wars Jedi: Survivor currently has no microtransactions. There may be additional content in the future.
Unfortunately, it appears that EA’s servers used for PC control were temporarily down on Star Wars Day. As a result, many players and PC players of other EA games could not access their games. The lack of online verification means that there is no permission to play the game, even if it is a single-player game.
It is not clear when EA’s server problems started. Reports were shared as early as 2-3:00 a.m. PT on Thursday. EA’s official customer support team also confirmed the ongoing server problems around 7:00 a.m. PT. EA followed up three hours after the initial disclosure by saying that all connectivity issues had been fixed. However, it should be noted that the servers have been cycling on and off several times over the past 24 hours.
The cause of the server problems was not disclosed. It may be a coincidence, but scheduled server maintenance for Madden NFL coincided with some of the downtimes. This may suggest that EA has made changes to some servers. A bug on all servers could have led to a significant problem. There are many other possibilities as to why there were server problems. EA online servers going down has not been uncommon over the years.
Players of Star Wars Jedi: Survivor are right to be angry about the situation; after all, it is a single-player game, and there is no reason for it to require continuous online verification.
A game like this should not depend on when servers are online or offline. Unfortunately, this is the reality of modern video gaming. The only alternative at the moment is not to buy the game…
We've fixed the connectivity issues, so you should be able to get back online and play your games. Thanks for sticking with us! https://t.co/ebOCf67Khd
— EA Help (@EAHelp) May 4, 2023