According To AMD, The Radeon RX 7900 XTX Reaching 110° Is Not OK For RMA! [VIDEO]

TECH NEWS – It’s even hotter than a GeForce GTX 770 card with no fans spinning… and AMD still refuses to replace it?

 

It’s been a couple of weeks since the AMD Radeon RX 7900 series launched, but the general and junction temperatures on the reference cards are high. In other words: the video card is heating up like hell, and it is something that several people on Reddit have been talking about. One user bought a reference card and said his GPU was not working as intended. Nero1338 posted on the AMDHelp subreddit that his Radeon RX 7900 XTX reference card reached a peak temperature of 110° during Call of Duty: Modern Warfare II. The fans were spinning at maximum, and after installing the new drivers, the case fans were set to 100%, but that didn’t help.

The user demanded an RMA from AMD, but the company refused, claiming that a maximum temperature of 110 degrees was typical for the reference video card. The problem is that the high temperature causes the video card to lower the clock speeds, which leads to a performance drop. Another user received a reply who AMD told that he could request an RMA, but no refund would be given unless the box was unopened. Overheating can only be on AMD’s MBA reference design, but 110 degrees might be the limit at which the card starts to back off its performance. However, the non-reference cards take up to 3-3.5 spaces and have a unique PCB design, and for them, it is not a problem.

The problem seems primarily related to mounting pressure, the quality of the thermal paste, and the thermal pads used by the cards. Once these are replaced, the card overheating problems should go away. However, that also voids the warranty. However, AMD MUST pay attention to the problem because it is not the users who should be doing these things (not everyone is good at it). For this reason, waiting until AMD brings new sets of cards to the stores is better because some of the early models might be affected.

Source: WCCFTech

Spread the love
Avatar photo
Anikó, our news editor and communication manager, is more interested in the business side of the gaming industry. She worked at banks, and she has a vast knowledge of business life. Still, she likes puzzle and story-oriented games, like Sherlock Holmes: Crimes & Punishments, which is her favourite title. She also played The Sims 3, but after accidentally killing a whole sim family, swore not to play it again. (For our office address, email and phone number check out our IMPRESSUM)

No comments

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

theGeek TV