The game being developed by Build a Rocket Boy with Leslie Benzies, producer of previous Grand Theft Auto games, is slowly sinking to the depths of Cyberpunk 2077.
A week before release, physical copies of the game began to appear as stores broke their street date. The studio warned players that the game on disc would be missing a “significant” day-one patch, but this warning did little to allay players’ concerns that the day-one patch would fix all the problems that owners of early copies had already encountered.
Playstation support have refunded the game with zero issues and said they're "aware of this games optimisation and are investigating the situation", the only other game they've EVER said this for was cyberpunk 2077,which was delisted for 6 months…
byu/MasterOfMoogles1995 inMindsEye
On consoles, the game cannot reach 60 frames per second (FPS) and is limited to 30 FPS. This has prompted Sony to offer players refunds for purchasing MindsEye. One player pointed out to PlayStation customer service that MindsEye was advertised as a PlayStation 5 Pro Enhanced title, which should run at 60 FPS on the console, but this is not true (as we wrote yesterday). That’s not the only reason gamers are getting refunds: Wolfgang Mishima tweeted that he also achieved this: “Usually, we are not allowed to process refunds for downloaded games because of the PlayStation Store cancellation policy. However, we understand that you are having issues with the game after troubleshooting and want a refund, so we’ll make an exception and process your refund as a goodwill gesture,” wrote PlayStation’s customer support.
Playstation refunded me Mindseye!!! pic.twitter.com/z3p21Tq29f
— Wolfgang (@WolfgangMishima) June 10, 2025
There has been no direct word from the game’s developer, Build A Rocket Boy, about the issues players have expressed, beyond a statement that the studio is working on fixes or refunds. However, it’s clear that the studio is aware of the game’s current problems. In at least one case, the studio canceled a sponsored stream it was organizing, as if trying to prevent people from playing it publicly. More and more reports of refunds are appearing online, but MindsEye has not yet reached the level of Cyberpunk 2077. For that, PlayStation would have to issue a major statement and remove the game from the store to reach that depth.
— MindsEye (@MindsEyeGame) June 12, 2025
The studio traced the game’s problems to a memory leak, claiming that the issue affects about one in ten players and that a hotfix has been created to fix the problem. Build A Rocket Boy detailed this fix, as well as a few others, in its statement. The first hotfix is expected later today, with further fixes coming over the weekend and continuing into next week and essentially throughout the rest of the month.
According to Build A Rocket Boy, the first hotfix for MindsEye this weekend will include initial CPU and GPU performance improvements, memory optimization, a lighter CPR minigame, the ability to turn off depth of field, fixes for missing controls in the MineHunter and Run Dungeon minigames, and pop-up warnings for PCs without hardware-accelerated GPU scheduling and for those with CPUs prone to crashing. What can we expect in next week’s second update? Ongoing, incremental performance and stability improvements; fixes for buggy wheels that don’t spin visually while driving; and improvements to areas of Car Manufacturing where players could fall through the world. At the end of the month, a third update will be released: ongoing performance and stability improvements; rebalancing of the Hard difficulty level, animation improvements, and AI fixes.
As we previously reported, Build a Rocket Boy co-CEO Mark Gerhard suggested in May that a smear campaign had been launched against MindsEye, possibly by a bot farm. IO Interactive CEO Hanak Abrak, the game’s publisher, responded to this in an interview with IGN published on the day of the game’s release. He doesn’t believe it and said the game should speak for itself. Does he still think that now?
Source: WCCFTech, WCCFTech, PCGamer, IGN
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