After Warcraft III: Reforged, another updated version of a Blizzard game: Diablo II: Resurrected launches in a catastrophic state…

Blizzard wrote the following on its forums: “Some players have reported offline characters disappearing or losing progress, and we believe we have identified the issue. We intend to release a permanent fix for this today for PC and consoles shortly after that. Furthermore, our team is working to resolve the issue of character lockouts. Many of these characters are already in the process of being unlocked. We anticipate this process will take a few hours to complete.

For players unable to create or join game lobbies, we’ve been evaluating activities that have prevented them from being able to play in those sessions. We’re actively working to find a solution to these issues. Additionally, our team has been monitoring players’ uptime across the globe. We’ve been reviewing crash reports across all platforms as we work to make Diablo II: Resurrected as stable as possible. On top of this, we’re exploring the AVX issue, preventing players from launching the game. As we progress, we’ll provide an update if we receive a development on this front,” Blizzard wrote. So not just basic bugs. How on Earth did Blizzard not notice these issues during testing? That process is meant to find such problems!

You won’t believe what the disappearing characters’ source of issues is. Here’s another post: “We’ve been working on players’ reports of offline characters disappearing or losing progress after creation. We identified the issue and are implementing a fix to prevent this from happening again. For the time being, we advise you not to use the same name for your offline characters and online characters since that is related to this bug.” Again, we have to question Blizzard’s testing procedures.

Since then, Blizzard has released a new update, ver. 9.24, for Diablo II: Resurrected. It promises to address these issues, but we don’t know how efficient the team’s fixes are. The patch notes follow: “Fixed saves for offline characters that shared the same names as their online characters. Fixed an issue preventing players from creating a game in their region after joining a game in a different region. Fixed an issue that caused the in-game cinematics to stagger or stall. Fixed a bug that could cause players to crash upon launching the game using controllers (for PC). Fixed a bug that could cause players to crash upon launching the game because of an audio issue.”

Keep in mind that this game was supposed to raise the spirits and the reputation around Blizzard…

Source: WCCFTech