„Our goal is always, always to create quality products, and products that ensure gamers are having a great experience. We are continuously looking at ways to improve our products as we go forward, but in the end, we want consumers to have a great experience. And if in any case, they’re not having that experience, we encourage them to contact our customer support groups and we’ll do our best to help them through that. That has been how we’ve been handling our consumers over the last few months as issues like this [he means the Joy-Con drifting – the ed.] have arisen, and we believe that consumers are finding their way back to great gameplay experiences,” Bowser said.
He added that they are currently not focusing on another retro console like the NES or the SNES Classic. You can find these experiences on the Nintendo Switch Online service. (We still wouldn’t rule out a Nintendo 64 Mini, though…) They are concentrating on the Nintendo Switch and the Nintendo Switch Lite (the latter launched in September, and it already sold more than a million units).
What about the Nintendo 3DS? „We continue to look at the 3DS family, both hardware and games, as a strong entry point for some consumers, and we’re seeing that. As long as consumer demand is there, we’ll continue to provide both hardware and software on that front. We’re certainly not going to say it today [that the Nintendo 3DS is a dead platform]. I think time will tell. We will continue to support the 3DS family this holiday and into 2020.”
Next year, the Nintendo 3DS will turn NINE years old. That is a lot for a handheld.
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